Payment & Refund

Payments for Mapleoak Coaching services are collected according to the quote confirmed before work begins on mapleoak.lol.

• Details here apply to payment work only — ask at the counter if your job spans more than one track at Mapleoak Coaching (this site).
• Accepted methods are confirmed by email from studio@this site and may include card or local transfer depending on Italy norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact studio@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Bologna unless otherwise stated.

If you only need a quick career coaching for creatives check, say so during payment and we keep Italy holiday closures noted on the door card. Plain English intake — no generator jargon on the ticket Desk near Via dell'Indipendenza 58.